Contact Us
Questions about a bouquet, an order, or caring for your dried flowers? We welcome your inquiry.
Write to our team
Email service@huaongy.com for product questions, order updates, delivery issues, and return requests. You can also reach us at +86 15794963658. Email is helpful when photographs or order details are needed.
Help us find your order
Include your order number, the email used at checkout, the product name, and a clear description of your question. For damaged or incorrect items, include photographs of the flowers and packaging where possible.
Returns and parcels
Contact us before returning goods so we can provide the correct destination and instructions. Our business address is not automatically a return warehouse. Do not send a return there unless our team confirms it for your request.
Keep payment details private
Please do not email complete payment-card numbers, security codes, banking passwords, or other financial credentials.
Questions about flowers, your order, or this page? Contact our team.
huaongy™ is owned and operated by Guangzhou Yuangejia Trading Co., Ltd.